Privacy and Cookie Policy

How Your Information Is Used

Reed Venue Management has been working to develop useful internet services and websites that are safe, easy, and respectful of our customers. This web site is maintained by Reed Venue Management Proprietary Limited. Our corporate office is located at 34 Culross Road, Bryanston, Sandton, Gauteng, South Africa. You can also reach us by telephone on + 27 (0) 11 794 5800.

Customer Definition

Reed Venue Management defines its customers as follows:

  • Organisers of events/exhibitions/concerts/conferences
  • Visitors of events/exhibitions/concerts/conferences
  • Exhibitors on events/exhibitions/concerts/conferences
  • Enquiries
  • Speakers
  • Press
  • Other individuals with whom Reed Venue Management maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by Reed Venue Management’s customers. The definitions and treatments of these types are as follows:

Financial Information – Payment information gathered during the venue letting process – including but not limited to, credit card numbers, financial institutions, and expiration dates – is considered Financial. This information is not distributed under any circumstance.

Professional Information – Data that customers provide to Reed Venue Management through various methods of communications with Reed Venue Management is considered professional information that is stored and managed for Reed Venue Management’s internal use. Professional data includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer’s visit to a Reed Venue Management website, as well as during a visit with another Reed Venue Management customer, is also considered professional information and may also be stored for Reed Venue Management’ internal use. Professional information may be, with the consent of Reed Venue Management, shared with other organisations or Reed Venue Management’ customers for the purpose of facilitating business relationships in our customer’s best interests.

Opt Out

Reed Venue Management will accept, acknowledge and maintain any customer’s request to opt-out of either future communication from Reed Venue Management or communication from a third party to whom Reed Venue Management provided the customer’s information.

Reed Venue Management will accept opt-out requests as follows:

  • By Sender: Reed Venue Management or third party
  • By Medium: mail, phone, fax, email (or all)

Security

This site utilises a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your internet browser and our internet site. This ensures the security of your professional and financial transaction details when using this site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.

Cookies

Cookies” (also known as HTTP cookies, web cookies or browser cookies) are simply small pieces of data, which are stored as text files on your computer, whenever you visit certain websites. Their typical purpose is to help sites remember particular actions you may have done there in the past. For example, cookies may track when you have logged into a site, visited certain pages or clicked certain buttons.

Websites maintained by Reed Venue Management Proprietary Limited (Reed) use cookies to improve your user experience. In many cases, cookies are even essential for certain features of a site.

For example, we use cookies to:

  • Remember when you have logged into a site.
  • Remember your user preferences, searches and favourites.
  • Track your usage of a site, via WebAbacus © and Google Analytics ©.
  • Track the success of our marketing campaigns. Additionally, Reed websites have a small set of carefully selected third-party providers

These third-parties use cookies to:

  • Target more relevant advertisements to you (DoubleClickâ„¢, 6-degrees ©)
  • Enable social media sharing (AddThis ©, Facebook ©, Twitter ©, YouTube ©)

Are cookies harmful?

Cookies cannot harm you or your computer. They cannot contain viruses, cannot install harmful software and cannot damage your computer in any way. Although Reed uses cookies to gather encrypted information to improve your user experience, this information is never personally identifiable. We do not use cookies to store any sensitive information, such as name, address or contact details.
Despite this, if you do wish to disable or remove cookies, please see the “Help” section of your browser or mobile device. Each browser or device handles the management of cookies differently, so you will need to refer to your appropriate “Help” documentation. However, as mentioned, please be aware that cookies are essential for certain features of a Reed site to work properly.

Why are we telling you this?

The information provided here on the use of cookies on Reed websites demonstrates our compliance with recent cookie legislation. We also want you, as a valued Reed website user, to fully understand your privacy, how cookies affect you and to be entirely comfortable with your Reed website experience.

We trust that this information eases any concerns you may have had about your privacy and safety with cookies. BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO BE SUBJECT TO THE TERMS OF THIS COOKIES POLICY AND OUR USE OF COOKIES AS DISCLOSED IN THIS POLICY.

Any Queries/Questions

If you have any questions or concerns about your customer information or your request to opt-out of communications from Reed Venue Management or its third party partners, please contact our Corporate Headquarters via email info@ticketprodome.co.za.

Email Addresses

This site recognises the home servers of visitors, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are provided. Persons who communicate with Reed Venue Management, and supply us with an email address, may receive future communications by email or telephone. Persons who do not wish to receive email messages may contact Reed Venue Management and ask to be removed; to do so, send an email to info@ticketprodome.co.za and specify your name, company name and email address. As such, Reed Venue Management supports the customer’s right to “opt-out”. Persons who request information about Reed Venue Management, and who supply us with their name and address will be added to our database to receive the requested information.

Disclaimer

No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the copyright owners. Reed Venue Management’s website is published by Reed Venue Management Proprietary Limited, 34 Culross Road, Bryanston, Sandton, Gauteng, South Africa.

This site contains links to external sites. Reed Venue Management Proprietary Limited is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of Reed Venue Management Proprietary Limited.

Reed Venue Management Proprietary Limited disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site.