The Fairway Hotel & Golf Resort
Welcome to Ticketpro Dome, where we hope you have a fantastic experience under our landmark Dome.
We want to ensure you know your way around and come prepared so we have provided you with the most useful information about our world class venue, and hope you have a wonderful experience.
The Ticketpro Dome is located on the corner of Northumberland Road and Olievenhout Avenue. Access to the parking areas can be gained from both of these roads, and there are clear signs to the parking areas as well as parking attendants to direct you.
Ticketpro Dome has a variety of professional catering suppliers that provide you with the tastiest treats, meals and beverage options to suit the occasion. Alcoholic beverages available include local & imported beers, wine, ciders and spirit coolers.
For safety reasons at concerts:
ATM Machines: Two ATM machines are located within the venue (at Entrance 1 and Entrance 3). Additional ATM facilities are located at Northgate Shopping Centre which is adjacent to the venue.
Medical Clinic: The Ticketpro Dome has a fully equipped Medical Clinic that can be accessed via the Main Arena floor, under the Ticketpro Dome Management offices, and adjacent to the organisers office.
Baby Feeding Room: We provide a facility for parents to feed and change babies and young children. It is situation to the right of entrance 1.
Ticket Office and Collections: This is situated outside Entrance 1 and is dependent on the event.
Wheelchair Access: The Ticketpro Dome is fully accessible through all major entrances via ramps. Depending on the event layout, there is a lift to take you between Main Arena and Mezzanine situated at Entrance 1. Our public food and beverage areas are accessible.
Accessible Parking: All our main parking areas have dedicated accessible parking bays, and our parking stewards will direct you to the nearest convenient bay. Should you require parking assistance or have a query, please give us a call on 011 794 5800 or drop us an email at email@example.com and we‘ll gladly assist.
Access to Toilets: Accessible toilets are situated on both main arena and mezzanine floors for easy access. The toilets are sign posted clearly, please ask your nearest usher or security personnel for guidance if you are unsure.
Personal Assistants and Assisted Viewing Platforms – Concerts: Concerts generally have an assisted viewing platform available for those who need wheelchair access or have limited mobility. Your personal assistant/helper can accompany you on the platform during the concert. Please note that you will need to book directly with the concert‘s official ticketing agent, and you may be asked to provide proof of eligibility. We are happy to send you in the right direction, so please let us know how we can help on 011 794 5800 or firstname.lastname@example.org
Assistance Dogs – Event Dependant: Assistance dogs are welcome at the Ticketpro Dome, depending on the type of event. Talk to us if you would like to bring your assistance dog to the venue on 011 794 5800 or email@example.com
Event tickets are either available online, via the organiser/promoter website and/or their official ticketing agent prior to the exhibition.
Tickets will also be available at the entrance to an event on show days, this is dependent on show. We suggest that you take a look at the event listing for event specific ticketing information.
Alternatively, call us and we‘ll share this information with you.
You should only buy tickets from the organiser/promoter or directly from their ticketing agent. Buying tickets from a third-party ticketing agent places you at risk of being in possession of a ticket that is not authentic.
We’re always happy to talk with you, should you need more information on ticketing for an event, contact us on 011 794 5800 or firstname.lastname@example.org
The venue reserves the right of admission. Ensure you take note of the following prohibited items:
Please note that the venue is a non-smoking environment and includes cigarettes and vaping units. Security is obliged to enforce the law that prohibits smoking in public places. Please assist and co-operate by adhering to the non-smoking policy. Smoking Areas are situated outside Entrance 1 and other demarcated areas, this is event specific.
The venue does not sell any tobacco products.
078 106 2231